Wear Spark

Terms and Conditions

Terms and Conditions

Welcome to Wear Spark ("Company," "we," "our," or "us"). By accessing and using our website, www.wearspark.com (the "Website"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our Website.

1. Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Use of the Website

You must be at least 18 years old to use our Website and make purchases.
You agree not to use the Website for any illegal or unauthorized purpose.
You must not interfere with or disrupt the security or integrity of our Website.

3. Account Registration

To access certain features, you may be required to create an account.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and up-to-date information.
We reserve the right to suspend or terminate your account if we suspect fraudulent activity.

4. Orders and Payments

All orders are subject to availability and acceptance.
Prices are listed in USD and may be subject to taxes and shipping fees.
We reserve the right to refuse or cancel any order at our discretion.
Payments are securely processed through third-party payment gateways. We do not store your payment information.

5. Shipping and Delivery

We aim to process and ship orders within the estimated timeframes, but we do not guarantee delivery dates.
Shipping costs are calculated at checkout and are non-refundable unless otherwise stated.
We are not responsible for delays caused by carriers or customs clearance.

6. Returns and Refunds

Return Window: You may return unworn, unwashed, and unused items within 30 days of the purchase date. Please note that items must be in their original condition, with tags still attached and in their original packaging.
Refunds are processed once the returned item is received and inspected.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We reserve the right to refuse refunds if items show signs of wear or misuse.

7. Intellectual Property

All content on the Website, including images, text, logos, and trademarks, is owned by Wear Spark and protected by intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or products.
We do not warrant that our Website will be error-free, secure, or uninterrupted.

9. Indemnification

You agree to indemnify and hold Wear Spark harmless from any claims, damages, or expenses resulting from your violation of these Terms.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting to the Website.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Wear Spark
Email: sales@wearspark.com
Address: PO Box 1025 Marlton, NJ 08053
Phone: 1-888-212-0644

Return and Refund Policy

Return and Refund Policy

At Wear Spark, we want you to be fully satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund policy as outlined below.

1. Return Eligibility

Items must be unworn, unwashed, and unused to be eligible for a return.
All returned items must have their original tags attached and be in their original packaging.
Returns must be initiated within 30 days of the purchase date.
Final sale items, gift cards, and customized items are not eligible for return.

2. How to Initiate a Return

To process a return, please follow these steps:

Contact our customer service team at sales@wearspark.com with your order number and reason for return.
You will receive a return authorization and instructions on how to ship your item back.
Securely package your return and include the return authorization slip.
Ship the package to the address provided in the return instructions.

3. Return Shipping Costs

Customers are responsible for return shipping costs, except in cases where the item is defective or incorrect.
We recommend using a trackable shipping method as we are not responsible for lost or damaged returns.

4. Refund Process

Refunds will be issued to the original payment method used at checkout.
Once we receive and inspect your returned item, refunds will be processed within 7-10 business days.
Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchanges

We do not offer direct exchanges at this time. If you need a different size or color, please place a new order and return the original item for a refund.

6. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us at sales@wearspark.com within 7 days of receiving your order. We will arrange for a replacement or a full refund at no additional cost to you.

7. Contact Us

If you have any questions or concerns about our return and refund policy, please reach out to us: